10 Mar

Is Mindfulness at Work Coming of Age?

  • March 10, 2017

Human resources and training professionals have an overwhelming selection of course providers and practitioners to choose from if they want to implement a mindfulness-based intervention at work. It doesn’t help that there is currently no […]

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08 Feb

NHS and organisational mindfulness

  • February 08, 2017

Dr Adele Krusche and Chris Jack, PhD candidate at Queen Mary’s, have just finished the report on the quantitative study of the impact of the Mindfulness-based Organisational Education (MBOE) programme we delivered for staff at […]

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14 Dec

Can mindfulness create better public sector leaders?

  • December 14, 2016

Leadership comes under particular scrutiny when accountability and transparency are considered to be critical cultural components, as they are in the public sector. With the spotlight on leadership never far from the headlines (and compelling […]

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20 Nov

Busting the myths about mindfulness at work

  • November 20, 2016

Charlotte Williams, Director, Mind and Matter, dispels some misconceptions about mindfulness ahead of Mind & Matter 2015, an event all about mindfulness in the workplace taking place this December. Mental ill health is the leading […]

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Privacy policy

Commitment to User Privacy

Mind and Matter Ltd (MM) is committed to protecting your privacy. You can visit most sections on our site without giving us any information about yourself.  Sometimes we do need information to provide services that you request. This document is designed to give a clear explanation of MM’s data processing practices. Please see below for further information or if you have any questions or concerns relating to MM’s site and/or data protection, please e-mail mindandmatter@getstuffdoneuk.com

The Information We Collect & the Primary Purpose for its Collection

The information you provide is being collected by MM for the purpose of processing your registration or enquiry. The provision of this information is voluntary. However, if you do not provide the information requested, we may be unable to process your registration or enquiry. All information provided by you will be held in the strictest confidence.

The information we collect on our sites includes (however is not limited to):

  • Full Name & Job Title
  • Company Name & Address
  • Phone & Fax Number
  • Email Address
  • Interest Areas & Preferences

MM is the sole owner of the information collected on this site.

Use of Cookies & Log Files

When you visit our site, a cookie (a very small text file) is placed on your machine (if it is accepted), this to provide you with a personalised experience and to assist in the collection of the site visitation statistics. You may refuse the cookie, if you wish. To do so, you will need to check your browser settings.

MM collects certain information about your computer hardware and software, this includes (however is not limited to):

  • Your IP Address
  • Browser Type
  • Operating System
  • Access Times
  • Referring Website Addresses

This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of MM’s web sites. Cookies are also used in connection with the membership of our site. If you choose to not have your browser accept cookies, you will be able to view the majority of our site, however you will not you be able to register as a site member.

Information Sharing: Who We Intend to Share Information With and Why

We do not rent or sell our customer e-mail lists. We may share your contact information with professional organisations (including our event sponsors/exhibitors) to promote similar products and services related to your area of interest. If you do not want to make your details available please email mindandmatter@getstuffdoneuk.com indicating either or both of the statements below;

I do not wish to have my details made available to other organisations
I do not wish to receive information about MM events or services

No list supplied by MM may be used by anyone other than for the confidential use of the original mailer. All lists are seeded with decoy names to protect against abuse; violators will be prosecuted.

Links to Other Web Sites

MM contains some links to other sites. Please be aware that MM is not responsible for the privacy practices of such other sites. This privacy statement applies solely to the information collected by MM.

Surveys & Promotions

From time to time MM may run surveys and promotions and may request information from users as part of these. Participation in these is entirely voluntary.

Security

MM takes precautions to protect your information. When users submit sensitive information (such as a credit card number) over the internet, this is done through a processing company Stripe, who protect your information through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Access to all of our users’ information is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. The servers that we store personally identifiable information on are kept in a secure environment.

Data Protection

If you no longer wish to receive newsletters or promotional materials, you may opt-out of receiving these communications by following the unsubscribe method on the promotional piece or returning the item(s) to us with “unsubscribe” marked upon it. However, very occasionally, it may be necessary to send you important service announcements about a conference you are attending, for example, we may contact you to inform you of a venue change.

Notification of Changes

MM will occasionally update this privacy statement. When we do, we will also revise the “last updated” date at the top of the privacy statement. If at any point we decide to use your information in a manner different from that stated at the time it was collected, we will let know you, by placing a prominent notice on this web site. We will use information in accordance with the privacy policy under which the information was collected.

Mind & Matter 2017 Conference: Terms and Conditions

Mind & Matter Ltd (‘MM’) is a company registered in England and Wales. Our company registration number is 9485249 and our registered office is at 18 Mill View Close, Epsom, KT17 2DW . MM’s contact telephone number is 020 3536 2765.

By submitting Your registration to attend this Event, You agree to be bound by the following Terms and Conditions, in respect of the Service provided to you by MM, a pass to attend the Mind & Matter 2017 Conference (‘the Event’).

These Terms are a legally binding document between You, for and on behalf of your named business/partnership/company (where applicable), and MM.

  1. Price and Payment
    • 1.1 The prices of the pass payable to attend the Event will be as quoted on MM’s site.
    • 1.2 Prices may change from time to time, but changes will not affect any order which MM has confirmed.
    • 1.3 All prices are expressed on the site are exclusive of VAT and, where applicable, VAT will be charged at the applicable current rate chargeable in the UK on the date of the booking.
    • 1.4 All payments are being processed by Stripe. To review their full User agreement and Privacy Policy visit https://stripe.com/gb/privacy
    • 1.5 The price of the Pass is payable in full in advance of the Event by credit/debit card or BACS transfer through invoice.
    • 1.6 MM will not be collecting or storing payment details. Attendees arriving at the event with payment due will be required to pay the full price before being admitted entry. There will be no facilities for MM to accept payment for bookings made on the date of the event by debit/credit card or cash at the event venue and entry to the event will only be permitted upon notification from Stripe to MM that payment has been accepted.
    • 1.7 The price payable for the Pass to the Event includes; attendance of the Event as a delegate (27th April and/or 28th April depending on ticket choice) light refreshments during coffee breaks and lunch. The Event does not include any other meals, travel or expenses that may be incurred by delegates to the Event.
    • 1.8 Booking is one ticket per delegate and sharing by numerous attendees of a single Pass is not permitted under any circumstances.
    • 1.9 You are able to allocate more than one ticket in your name if you do not have confirmation of who will attend with you. One ticket must stay in your name unless you send a substitute in your place (please see substitution policy below). All other allocated tickets in your name must be transferred to another before the 14th April 2017.
    • 1.10 If you have any special requirements relating to audio/visual impairment or access requirements please inform us at the time of booking. MM will endeavor to meet your requirements, but recommend early notification to make this as easy as possible.
  2. Contract
    • 2.1 Bookings to attend the Event may only be made using MM’s online booking form or the PDF brochure booking form.
    • 2.2 If you, as an individual, place an order for a business named on the booking form, you confirm by so doing that you have authority to bind any business on whose behalf you use MM’s site to purchase a Pass/ Passes.
    • 2.3 You must email us immediately if there are any errors contained in the online booking form as changes cannot be made once your order is confirmed.
    • 2.4 Acknowledgement by Stripe of your payment is not acceptance of your Order by MM. The Contract between us will only be formed when MM send you an Order Confirmation email.
    • 2.5 Once the Order is confirmed you have the right to attend the Event as a delegate.
  3. Cancellation Policy
    • 3.1 If you have booked a place but can no longer attend the event, you may cancel your registration and receive a full refund (minus a £90 administration fee) up to, and including, 6th December 2016.
    • 3.2 From 7th December 2016 to, and including 3rd February 2017, you may cancel your registration and receive a 50% refund of the cost of the pass.
    • 3.3 After 8th February 2017 and before the event date, cancellations will not be refunded, but you may send a substitute in your place (please see substitution policy below).
    • 3.4 No refunds will be processed by MM after the event date.
    • 3.5 Notice of cancellation will be accepted in writing by post or email only. The deemed date of receipt of any notice of cancellation for the purpose of calculating any refund payable will be the date of receipt of the email or for letters, the actual date the letter is received. For this reason, MM recommends sending notices of cancellation by email and written notices through the post by a method of recorded delivery.
    • 3.6 All notices of cancellation can be made either via email or via post (Mind & Matter Ltd, 18 Mill View Close, Ewell, Epsom, KT17 2DW).
    • 3.7 You are solely responsible for supplying details to MM of an account to which the refund will be sent but if the booking is made in the name of a company or business MM reserves the right only to send a refund to an account in the name of that company or business.
    • 3.8 In the event of non-attendance, delegates will not be refunded. MM also reserve the right to cancel any booking, in which case we will notify the registrant by email. If a booking is cancelled, any monies received will be fully refunded.
    • 3.9 In the unlikely event that MM cancels the conference, registrants will be offered a full refund of the cost of the Pass only. Please remember that You are responsible for your own travel arrangements. Cancelling your registration to attend does not automatically repeal any travel reservations. If the event is cancelled or rescheduled, MM is not liable for any travel or subsistence expenses.
    • 3.10 In the event that MM postpones the Event due to a Force Majeure Event any payment made by you will be credited towards the rescheduled Event. If you are unable to attend the rescheduled Event, MM will issue the you with a credit note in respect of any delegate fee to be used towards a future MM event
    • 3.11 In the unlikely event that MM is unable to accept your booking, for example because the Event is no longer available or is fully booked or because of an error on our Site, we will inform you of this by email and will refund you the full amount as soon as possible.
    • 3.12 MM shall not be in breach of this agreement nor liable for delay in performing, or failure to perform, any of its obligations under this agreement if such delay or failure result from events, circumstances or causes beyond its reasonable control. In such circumstances MM shall be entitled to a reasonable extension of the time for performing such obligations. If the period of delay or non-performance continues for 6 months, the agreement may be terminated by you giving 14 days’ written notice to MM.
    • 3.12 If MM is unable to perform, or is prevented or delayed from performing, any of our obligations under the Contract by any act or omission by You or failure by You to perform any relevant obligation (“Customer Default”) then MM has, without limiting our other rights or remedies, the right to cancel or suspend performance of its Services until You remedy the Customer Default, and to rely on the Customer Default to relieve us from the performance of any of our obligations to the extent the Customer Default prevents or delays our performance of any of our obligations; and MM will not be liable for any costs or losses sustained or incurred by You arising directly or indirectly from our failure or delay to perform any of our obligations.
  4. Substitution Policy
    • 4.1 For maximum flexibility, substitutions – including those made on-site – are permitted with the written permission of the original registrant. The substitute must be of the same organisation and agreed by MM (admittance terms below still apply). Substitution requests may be made in writing in advance of the event either by email or post, see Cancellation Policy for address details.
    • 4.2 No transfer of your rights and obligations under this Contract is permitted, save as provided for above.
  5. Photography, Audio and Video
    • 5.1 Delegates, sponsors or exhibitors are prohibited from photographing, videoing or audiotaping event activities, unless MM gives permission to on the day. MM may use images taken at the event with Your photograph and/or likeness in future marketing materials.
  6. Soliciting
    • 6.1 We encourage attendees to support the sponsors and exhibitors who, in turn, are supporting the industry. Soliciting by delegates who are not registered as sponsors or exhibitors is strictly prohibited. Any delegate found to be soliciting either through sales pitch, non-sponsored flyering, or by any other means, may be removed from the event immediately and no refund shall be payable in that instance. MM’s decision is final and MM shall have no further liability to a delegate in such an instance.
  7. Admittance
    • 7.1 Delegate entry to this event is for end users, designated press and a limited number of suppliers. Suppliers wishing to attend can take advantage of our sponsorship packages which start from £2,500. To find out more about sponsorship please email Nisha Vyas on nisha@getstuffdoneuk.com
    • 7.2 MM may refuse admittance, or expel from the event (without refund) anybody who we find either not to be an end user or exhibiting disruptive behaviour, either towards the event, or other attendees. MM’s decision shall be final and MM shall have no further liability in that instance.
  8. Content of event
    • 8.1 It may become necessary for MM to make alterations to the content, speakers, timing, venue or date of the event compared to the advertised programme. Please check the site for regular updates on any programme changes.
  9. Privacy Policy
    • 9.1 For details on MM’s Privacy Policy, including information on what data we collect, how this may be used and for information on opting out of future communications, please visit:http://www.mindandmatterevents.com
    • 9.2 The views expressed by any Event attendee are not necessarily those of Mind and Matter Ltd. All conference delegates, speakers, exhibitors and sponsors are solely responsible for the content of any and all presentations, marketing collateral and advertising, and online web content shared before, during or after the event.
  10. Limitation of Liability
    • 10.1 Nothing in these Terms excludes or limits MM’s liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.
    • 10.2 To the extent permitted by law, MM excludes all conditions, warranties, and representations which may apply to our Site or any content on it or our supply of Services to You, whether express or implied.
    • 10.3 MM will not be liable to You or any other person for any loss or damage, whether in contract, tort, breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with: (a) use of, or inability to use, our Site or Services; or (b) use of or reliance on any content displayed on our Site.
    • 10.4 If You are a business user, MM will also not be liable for: (a) loss of profits, sales, business, or revenue; (b) business interruption; (c) loss of anticipated savings; (d) loss of business opportunity, goodwill or reputation; or (e) any indirect or consequential loss or damage.
    • 10.5 If You are a consumer, MM’s Site and Services are provided for Your private use and You agree not to use our Site or Services for any commercial or business purposes. We will not be liable for any loss or damage caused by a virus or other technologically harmful material that may infect Your computer equipment, computer programs, data or other proprietary material due to Your use of our Site or Services or Your downloading of any content on our Site, or on any website linked to it.
    • 10.6 We assume no responsibility for the content of websites linked on our Site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from Your use of them. We do not guarantee that our Site or Services will be secure or free from bugs or viruses and You are responsible for configuring Your information technology, computer programmes and platform in order to access our Site or use our Services. You should use Your own virus protection software.
    • 10.6 Our total liability to You in respect of all other losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed 100% of the price of the Services supplied to You.
    • 10.7 Except as expressly stated in these Terms, we do not give any representation, warranties or undertakings in relation to the Services. Any representation, condition or warranty which might be implied or incorporated into these Terms by statute, common law or otherwise is excluded to the fullest extent permitted by law. In particular, we will not be responsible for ensuring that the Services are suitable for Your purposes.
    • 10.8 The terms implied by sections 3 to 5 of the Supply of Goods and Services Act 1982 are, to the fullest extent permitted by law, excluded from the Contract.
  11. Legal
    • 11.1 We will not be liable for any loss which may result from the use of this website including, without limitation, loss due to any computer virus or viruses which may infect your computer equipment as a result of your access to or use of this website or your downloading of any materials, data, text, images, video or audio from this website (except for death or personal injury attributable to our negligence and to the extent permitted at law).
    • 11.2 These Terms and Conditions represent a complete statement of the agreement between MM and You and supersede all prior discussions, correspondence and representations. Our website, publications and advertisements are for information purposes only and are not intended to form any agreement between MM and the recipient.
    • 11.3 These Terms and Conditions are subject to change without notice and changes will apply to any event order received after the date of the change.
    • 11.4 These Terms and Conditions may not be varied except in a written agreement signed by an authorised employee of MM. MM’s acceptance of a booking containing different Terms and Conditions does not modify or supersede these Terms and Conditions.
    • 11.5 No other person shall have any rights to enforce any of the Terms and Conditions of this Contract, whether under the Contracts (Rights of Third Parties Act) 1999 or otherwise, except where specifically provided for within this Contact.
    • 11.6 Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
    • 11.7 These Terms are governed by English law. You and MM both agree to submit to the non-exclusive jurisdiction of the English courts.